View the regulations of the Belvedere Village!
REGULATIONS
1 - ARRIVAL AND DEPARTURE
Arrival from 5 PM to 10 PM (late arrival possible with notice).
Departure from 7.30 AM to 10 AM (night departure before 7.30 AM possible with mandatory payment of final cleaning).
In case of late departure, an additional night will be billed.
For all accommodation units minimum stay is applied as per pricelist.
PRICE INCLUDES:
The daily rate includes price per night for the lodging and overnight stay for the number of persons indicated on pricelist in addition to parking for one car. Tourist tax is not included.
2 – BOOKING CONDITIONS
It is possible to request a specific accommodation unit number during booking, but we reserve the right to change the number of the accommodation assigned at any time we consider it necessary, even after the deposit has been paid and the confirmation has been sent. The booking becomes binding only after the deposit has been paid and the confirmation has been sent. It is not possible to transfer the booking to a third-party without the authorization by the Direction. In case of late arrival or early departure all reserved days must be paid.
3 – CANCELLATION CONDITIONS
Guests who cancel their booking only have the right to a refund of the deposit paid if written cancellation is sent to the Resort at least 30 days before the date of arrival stated on their booking. For guests who cancel their booking with written notification sent to the Resort less than 30 days before the date of arrival stated on their booking and guests who do not turn up will have no right to a refund, the Resort will keep the paid deposit as penalty. In case of no show without written notice, the unit will be considered free from the day after arrival.
4 – PAYMENTS
The balance of the stay will be required upon arrival in the village at the Reception Desk, which performs cash service with the following hours: 7:30 am - 9:30 pm. Payments can be made in cash (within legal limits) or by VISA, Mastercard, Cartasi, Bancomat credit cards.
Confirmation of the booking implies acceptance of the general terms and conditions.
RULES
1 – ARRIVAL
Anyone and for any reason who intends to enter the Residence must have authorization from the Management. For this purpose, the identity document of each individual person must be handed over to the Management for the legal registrations. The access and presence in the Residence of unauthorized persons entails:
- violation of the Public Security Regulations;
- violation of Article 614 C.P. (trespassing);
- violation of Article 633 C.P. (invasion of land and buildings);
- violation of Article 624 C.P. (theft of services);
- crime of contract fraud.
The Guest is required to check at the time of acceptance the accuracy of the registrations, to report any discrepancies to the Management and to notify the Management in advance of changes, such as the arrival and departure of people.
2 – MINORS
Minors (< 18 years) are not accepted on their own. They must be accompanied by and stay with their parents or legal guardians, who are responsible for ensuring that they observe and respect the Resort rules.
Adults are responsible for their own children’s behaviour and they must respect the peace, security and hygiene of the other guests.
3- DEPOSIT
A security deposit of € 100.00 in cash is required for all accommodation units, which may be charged for any damage caused to the accommodation, its furnishings or its equipment.
4 – VISITORS
The Management reserves the right to allow the entry of visitors and day guests with short-term paid permits, subject to the organisational requirements of the accommodation complex. A further extension of the stay must be authorised by the Management and shall involve the payment of the stay according to the price list. Visitors may only enter the Residence on foot and during the scheduled daytime hours. It is the responsibility of the guests of the Residence to ensure that they have authorisation from the Management and are responsible for their behaviour inside the Residence..
5 – VEHICLE TRAFFIC
Cars and motor vehicles can only be used to enter and leave the Resort during the hours permitted by the Management. Driving is only allowed at slow speed, respecting all traffic signs.
6 – SILENCE TIMES
At all times bad behaviour, games, activities and use of equipment, which could cause disturbance to other holidaymakers, is not allowed.
7 – USE OF SPORTS EQUIPMENT
The use of sport equipment is at the users own risk. The use of the swimming pools is only allowed during opening times. It is forbidden to swim when pools are closed and unguarded and the Direction takes no responsibility. Access to the swimming pool is subject to acceptance and compliance with the Pool Area Regulations, available at reception and affixed on site.
8 – PROHIBITED BEHAVIORS
Dogs are not allowed and in all accommodation units, no kinds of domestic animals are permitted.
It is also forbidden:
- To throw rubbish anywhere apart from the correct containers;
- To barbecue;
- To damage plants and trees.
9 – SEPARATED WASTE COLLECTION
The Resort takes particular care over separated waste collection. Throughout the resort, there are recycling areas and numerous bins, which guests are kindly asked to use correctly.
10 – LOST PROPERTY
All articles found in the Resort must be handed in to the Management office in accordance with Italian law.
11 – RESPONSABILITY
The Resort accepts no responsibility for:
- theft of any article of value not handed in to the Management;
- damage to goods by other guests, natural disasters, insects, illness and any other problem.
12 – DEPARTURE
To avoid any delays on the day of departure, guests are advised to settle their bill on the day prior to departure. Guests who have reserved and already paid for their stay through a tour operator should preferably check out, pay for any extras and the Tourist Tax, on the day prior to their departure. In case of departure after 10 AM the client will be billed an additional night. The Management reserves itself the right to check apartments and to charge the client damages caused to the apartment.
The Management reserves itself the right to expel anyone from the Resort who in anyway disregards the rules or does not allow the peaceful enjoyment of the holiday of the other guests. Those who have been expelled from the Resort cannot return unless they have the specific authorization of the Management.
TIMES
Visitors 10.00 a.m. - 10.00 p.m.
Arrivals 5.00 p.m. - 10.00 p.m.
Departures by 10.00 a.m.
Reception office 7.30 a.m. - 10.00 p.m.
Cashier service 7.30 a.m. - 9.30 p.m.
Restaurant - Bar 7.30 a.m. - 10.00 p.m.
The entrance to the Resort implies acceptance and full observance of the above stated regulations, to which the management can add additional rules at any time, if considered necessary for a better service.
Thank you for your cooperation and enjoy your Holiday at Belvedere Village!
Arrival from 5 PM to 10 PM (late arrival possible with notice).
Departure from 7.30 AM to 10 AM (night departure before 7.30 AM possible with mandatory payment of final cleaning).
In case of late departure, an additional night will be billed.
For all accommodation units minimum stay is applied as per pricelist.
PRICE INCLUDES:
The daily rate includes price per night for the lodging and overnight stay for the number of persons indicated on pricelist in addition to parking for one car. Tourist tax is not included.
2 – BOOKING CONDITIONS
It is possible to request a specific accommodation unit number during booking, but we reserve the right to change the number of the accommodation assigned at any time we consider it necessary, even after the deposit has been paid and the confirmation has been sent. The booking becomes binding only after the deposit has been paid and the confirmation has been sent. It is not possible to transfer the booking to a third-party without the authorization by the Direction. In case of late arrival or early departure all reserved days must be paid.
3 – CANCELLATION CONDITIONS
Guests who cancel their booking only have the right to a refund of the deposit paid if written cancellation is sent to the Resort at least 30 days before the date of arrival stated on their booking. For guests who cancel their booking with written notification sent to the Resort less than 30 days before the date of arrival stated on their booking and guests who do not turn up will have no right to a refund, the Resort will keep the paid deposit as penalty. In case of no show without written notice, the unit will be considered free from the day after arrival.
4 – PAYMENTS
The balance of the stay will be required upon arrival in the village at the Reception Desk, which performs cash service with the following hours: 7:30 am - 9:30 pm. Payments can be made in cash (within legal limits) or by VISA, Mastercard, Cartasi, Bancomat credit cards.
Confirmation of the booking implies acceptance of the general terms and conditions.
RULES
1 – ARRIVAL
Anyone and for any reason who intends to enter the Residence must have authorization from the Management. For this purpose, the identity document of each individual person must be handed over to the Management for the legal registrations. The access and presence in the Residence of unauthorized persons entails:
- violation of the Public Security Regulations;
- violation of Article 614 C.P. (trespassing);
- violation of Article 633 C.P. (invasion of land and buildings);
- violation of Article 624 C.P. (theft of services);
- crime of contract fraud.
The Guest is required to check at the time of acceptance the accuracy of the registrations, to report any discrepancies to the Management and to notify the Management in advance of changes, such as the arrival and departure of people.
2 – MINORS
Minors (< 18 years) are not accepted on their own. They must be accompanied by and stay with their parents or legal guardians, who are responsible for ensuring that they observe and respect the Resort rules.
Adults are responsible for their own children’s behaviour and they must respect the peace, security and hygiene of the other guests.
3- DEPOSIT
A security deposit of € 100.00 in cash is required for all accommodation units, which may be charged for any damage caused to the accommodation, its furnishings or its equipment.
4 – VISITORS
The Management reserves the right to allow the entry of visitors and day guests with short-term paid permits, subject to the organisational requirements of the accommodation complex. A further extension of the stay must be authorised by the Management and shall involve the payment of the stay according to the price list. Visitors may only enter the Residence on foot and during the scheduled daytime hours. It is the responsibility of the guests of the Residence to ensure that they have authorisation from the Management and are responsible for their behaviour inside the Residence..
5 – VEHICLE TRAFFIC
Cars and motor vehicles can only be used to enter and leave the Resort during the hours permitted by the Management. Driving is only allowed at slow speed, respecting all traffic signs.
6 – SILENCE TIMES
At all times bad behaviour, games, activities and use of equipment, which could cause disturbance to other holidaymakers, is not allowed.
7 – USE OF SPORTS EQUIPMENT
The use of sport equipment is at the users own risk. The use of the swimming pools is only allowed during opening times. It is forbidden to swim when pools are closed and unguarded and the Direction takes no responsibility. Access to the swimming pool is subject to acceptance and compliance with the Pool Area Regulations, available at reception and affixed on site.
8 – PROHIBITED BEHAVIORS
Dogs are not allowed and in all accommodation units, no kinds of domestic animals are permitted.
It is also forbidden:
- To throw rubbish anywhere apart from the correct containers;
- To barbecue;
- To damage plants and trees.
9 – SEPARATED WASTE COLLECTION
The Resort takes particular care over separated waste collection. Throughout the resort, there are recycling areas and numerous bins, which guests are kindly asked to use correctly.
10 – LOST PROPERTY
All articles found in the Resort must be handed in to the Management office in accordance with Italian law.
11 – RESPONSABILITY
The Resort accepts no responsibility for:
- theft of any article of value not handed in to the Management;
- damage to goods by other guests, natural disasters, insects, illness and any other problem.
12 – DEPARTURE
To avoid any delays on the day of departure, guests are advised to settle their bill on the day prior to departure. Guests who have reserved and already paid for their stay through a tour operator should preferably check out, pay for any extras and the Tourist Tax, on the day prior to their departure. In case of departure after 10 AM the client will be billed an additional night. The Management reserves itself the right to check apartments and to charge the client damages caused to the apartment.
The Management reserves itself the right to expel anyone from the Resort who in anyway disregards the rules or does not allow the peaceful enjoyment of the holiday of the other guests. Those who have been expelled from the Resort cannot return unless they have the specific authorization of the Management.
TIMES
Visitors 10.00 a.m. - 10.00 p.m.
Arrivals 5.00 p.m. - 10.00 p.m.
Departures by 10.00 a.m.
Reception office 7.30 a.m. - 10.00 p.m.
Cashier service 7.30 a.m. - 9.30 p.m.
Restaurant - Bar 7.30 a.m. - 10.00 p.m.
The entrance to the Resort implies acceptance and full observance of the above stated regulations, to which the management can add additional rules at any time, if considered necessary for a better service.
Thank you for your cooperation and enjoy your Holiday at Belvedere Village!
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Via Giovanni Paolo II
37014 Castelnuovo del Garda -
Frazione Cavalcaselle (Vr)
Tel. +39 045 9974005
Fax +39 045 9974006
E-Mail info@belvederevillage.com
37014 Castelnuovo del Garda -
Frazione Cavalcaselle (Vr)
Tel. +39 045 9974005
Fax +39 045 9974006
E-Mail info@belvederevillage.com
Credits TITANKA! Spa